![]() ![]() For a list of compatible iPads, please see our Supported Hardware article. Note: If you see an error message throughout this update process, please see Apple Support for more information. If your iPad doesn't have a software update available, this could be because your iPad isn't compatible with iOS 11. Alternatively, you can simply check the model number engraved on the back cover of your iPad and cross-reference it with the table above ![]() Unsure which iPad model you have? Please refer to Apple Support's Help article on the topic. Retail POS login screen disabled on all iOS versionsįor iPads compatible with iOS 14.2, see the table below: iPad Update your iPad's iOS (if lower than iOS 14.5)įor more information on the Retail POS app's compatibility with your iPad's iOS version, please consult the table below: Retail POS.Therefore, updating the Retail POS app requires you to: Our Retail POS app currently requires iPads to run on iOS 14.5 or higher to continue receiving Retail POS updates in the App Store. For this reason, it's important to keep your iPad's iOS and the Retail POS app up-to-date so you can continue to benefit from the new features, improvements and fixes that we plan to release in the future. This means that with time, iPads running on older iOS versions will no longer be compatible with new Retail POS updates in the App Store. As both our Retail POS app and your iPad's iOS are continuously evolving, we plan ahead and perform thorough tests to make sure that the two remain compatible from version to version.
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